Trusted by leading companies
Consumers challenges
Overcoming Retention Challenges
Loyalty is evolving. Scops is built to address today's customer expectations: flexibility, personalization, omnichannel experience, and measurable results.
Retention Over Acquisition
Retaining existing customers is not only more cost-effective but also significantly more profitable than constantly acquiring new ones.
Lack of Customer Data
60% of purchases come from unregistered users, making it difficult to track, personalize, and optimize customer experiences.
Untapped Upsell/Cross-Sell
Brands miss opportunities to maximize revenue through strategic partnerships and personalized recommendations.
Limited Launch & Trade-In
Loyalty programs can serve as a powerful launchpad for new products and seamless trade-in experiences.
Referral & Affiliate Data
Unlocking deeper insights into existing customers enables incremental gains through referral and affiliate programs.
Retention Engine As a Solution
Designed for Loyalty, Built for Growth
Based on years in the industry, we have developed a comprehensive set of features
as building blocks for the most comprehensive Loyalty systems.
Campaigns & Promotions Engine
Design and deploy targeted campaigns with rule-based promotions, special offers, and personalized incentives to drive specific customer behaviors and increase engagement.
Advanced Customer Segmentation
Divide your customer base into meaningful segments based on purchase behavior, demographics, and engagement level to deliver targeted experiences that resonate with each group.
Tiered Loyalty Programs
Create multi-level tier systems with custom advancement rules, exclusive benefits, and special rewards to recognize and incentivize your most valuable customers.
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Wallet – Heart of your Loyalty program
The central hub that powers your entire loyalty ecosystem. Supports multi-brand and multi-market operations from a single platform.
Rewards & Achievements
Customers receive the right benefits at the right time, based on their actions and loyalty status. Rewards can be monetary (discounts, cashback) or experiential (VIP access, exclusive perks)
AI-Powered Loyalty
Discover the AI-Driven Features That Redefine Customer Loyalty
Smarter Retention, Personalized Engagement, and Data-Driven Insights for Comprehensive Loyalty Management.
Protect and Retain
Prevent fraud and reduce customer churn with powerful tools that keep your loyalty program secure and your customers coming back.
Anti fraud
The goal is to prevent members and in-store staff from trying to use the Loyalty program against the rules.
Churn Prevention
The goal is to lower the number of people who buy only once and don't return or who are inactive.
Pricing & Plan
Choose a suitable plan
Your Trusted Partner in Customer Retention with Expert
Solutions for Comprehensive Loyalty Management.
Starter
For companies introducing a loyalty program for the first time and testing it in real conditions.
- Up to 10,000 active users
- 3 campaigns per month
- Basic dashboard with key insights
- Email support
- Basic user segmentation
- Points system and achievement rewards
- Loyalty program focused exclusively on online store
Growth
For growing companies seeking a structured and scalable loyalty system.
- Includes Starter +10,000–50,000 active users
- Up to 15 campaigns/month
- Advanced segmentation and sub-segmentation
- SMS + Email integration
- Points system + enhanced rewards (free delivery, gifts, discounts…)
- API access
- Campaign automation
- Chat + Email support
- Integrated online & retail solution
Pro
RecommendedFor brands that use loyalty as a core retention strategy.
- Includes Growth + 50,000–100,000 active users
- Up to 25 campaigns/month
- Advanced reward rules (tiers, bonus days, referral bonuses…)
- Anti-cheat and abuse prevention
- Automated messaging and flows
- Dedicated Success Manager
- SLA agreement
- Loyalty program design consulting (tiers, rewards, point rules...)
Enterprise
For complex systems across multiple markets, brands, and reward models.
- Unlimited users
- White-label option
- Multiple brands / locations / countries
- Personalized onboarding
- ERP / CRM / POS integrations
- Unified online & retail solution
- Advanced analytics & predictive modeling
- Loyalty program design & management consulting
Boost Customer Loyalty with Our Complete Solution
Create meaningful relationships with your customers through personalized rewards, automated campaigns, and data-driven insights.
Book a Demo